Our Privacy-First Commitment
Genosm ("us", "we", or "our") operates the https://genosm.com website and the "Free Genogram Tool" (the "Service"). Your privacy is not just a policy for us; it is our core architecture. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.
1. The Free Genogram Tool: A Zero-Knowledge System
The Genosm Free Genogram Tool is a 100% client-side application. This means it runs entirely within your web browser on your own computer. We have designed it this way specifically to guarantee your privacy and the confidentiality of your clients.
- We DO NOT collect, store, record, or transmit ANY data you enter into the free genogram tool.
- This includes any names, dates, medical conditions, relationships, or any other information defined as Personal Health Information (PHI).
- All data you create lives and dies on your device within your active browser session. When you close the browser tab, that data is permanently gone, unless you have explicitly saved it to your own computer using the "Export" functions.
2. Website Analytics
When you visit our main website (pages like this one, our homepage, etc.), we collect anonymous, aggregated usage data to help us understand how our site is being used so we can improve it. This data is fully anonymized and cannot be used to identify you personally.
This anonymous data may include your browser type, the page you visited, the country you are visiting from, and other non-personal information. This data is never linked to any data you enter into the genogram tool.
Analytics in the Free Genogram Tool
To help us improve the tool and understand which features are most valuable, we collect minimal, completely anonymous usage metrics such as which buttons you click, how long you use the tool, and whether exports succeed or fail.
What we absolutely DO NOT collect:
- Names, ages, or any personal information you enter
- Medical conditions, relationships, or family structure details
- Your notes, labels, or any content you create
- Your IP address or location
What we collect (completely anonymized):
- Button clicks (e.g., "Export" button was clicked)
- Session duration and device type (desktop/mobile/tablet)
- Number of people/relationships in exported genograms (not who they are)
- Error events to help us fix bugs
This helps us understand usage patterns like "80% of users export their work" or "the zoom feature is used frequently" without ever knowing anything about you or your genograms. We use privacy-first analytics that respect Do Not Track settings.
3. Cookies
We do not use cookies for tracking or advertising. Our website may use essential cookies only for basic site functionality if needed.
4. Future Genosm Pro Service
We are building Genosm Pro, a premium subscription service with cloud-saving and AI features. This service will be governed by its own strict, transparent, and HIPAA-compliant privacy policy. We will provide this policy for your review before you ever sign up or provide any personal or payment information.
5. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us.